I paid $2,200 for a partial denture to replace my left canine tooth. My dentist first did a root canal on the tooth that failed. Afterward, she said she needed to extract the tooth and do a bridge. The bridge broke within two weeks. My dentist said I should have been wearing a night guard (the first I’ve heard of it). She will repair the dental bridge for $1,500 if I sign a release. I have other dental issues with the teeth under the bridge my dentist placed, so my insurance company will not pay for the bridge. I’ve had jaw pain and earaches since I got the bridge in April. Do I have to file a lawsuit to get a refund? Thanks, Jude

Jude,

Tell your dentist you will not sign the release or sue her if she gives you a refund. If your dentist is unwilling to issue a refund, consult a lawyer.

You can also report the case to the state dental board and your dental insurance company. If the company refuses to pay for your dental bridge, they recognize your dentist’s negligence. Explain to your dentist that you will not take legal action or report the issue if she refunds you.

More importantly, you must replace your dental bridge and protect your teeth. Schedule an exam with an experienced prosthodontist to evaluate the condition of your bridge and teeth. You can get a bridge with a durable foundation and high-strength crowns that look natural. The prosthodontist will harmonize your bite, which should relieve your jaw pain and earaches, which are likely TMJ related.

San Antonio dentists Dr. Gilberto Tostado and Dr. Karina Acuña sponsor this post.