Patient Reviews
Patient Reviews
Experience a new level of care at 5 Star Dental Group where each procedure is customized to meet your unique needs and deliver outstanding results. Our dedicated team, serving the San Antonio, TX area, is highly skilled in addressing a wide range of dental needs and goals. Over the years, we have been honored by the kind words and recommendations from patients who have experienced our exceptional care. We welcome you to explore our collection of testimonials, and we look forward to helping you achieve the results you're looking for.
"My husband and I have been going here for about 25 years. They are always friendly, on time and professional, from Mary Jo at the front desk to every single staff member. Dr Tostado is wonderful, knowledgeable with extreme attention to detail. He communicates every aspect of your care. He makes us feel comfortable Dr. Acuna gave me my numbing medicine on my last visit and I didn’t feel any discomfort during its administration and afterwards. She was excellent and was so gentle. They are upfront with all aspects of your care, very ethical and we have never been disappointed. The office is beautiful too, very calm and very clean. I would recommend this practice all the time."
"We love going to the 5 Star Dental group! The people that work there are like family, we’ve been going there for over 38 years and will continue! They are very honest and will only do what is needed! And I have the best smile ever because of them! Dr Tostado is the best and has the reputation of no pain shots!! 😊you will never regret going there!"
"I have been seeing 5 Star Dental Group for over 20 years. I have gotten to know & trust everyone & I won’t go to any other dental group. They make me feel like family. 🥰"
"Always a good experience at 5 Star Dental Group. My appointment starts on time and I never have to wait. Very professional yet friendly staff. Highly recommend"
"I can’t recommend Five Star Dental enough! From the moment you walk in, you’re greeted with warmth and professionalism by an incredible team that truly lives up to their name. Dr. Tostado and Dr. Acuña are outstanding—highly skilled, patient, and thorough in their approach. They genuinely care about their patients, ensuring that every procedure is explained clearly and performed with the utmost precision and expertise.The entire team, including Karen, Jeanette, MaryJo, and Kathy, is simply exceptional. Their kindness, attentiveness, and dedication make every visit a pleasant experience. They go above and beyond to provide excellent care, answer any questions, and make sure you feel comfortable and at ease.What sets Five Star Dental apart is not just their expertise but their commitment to accessibility and patient satisfaction. You can reach them anytime, and they are always willing to help. They handle everything with professionalism and compassion.If you're looking for a dental team that truly works miracles, Five Star Dental is the place to go. They are the definition of five-star service, and I wouldn’t trust my smile to anyone else!"
"The name of this dental practice is no accident. They are FIVE STARS!!!My story is a long one, but the short version is that following a very recent move from East Texas to San Antonio, I broke a chunk off of my all-on-four on a Sunday afternoon, creating an extremely sharp edge. (This isn't the first time this happened with this appliance, and my former dentist was just as frustrated as I at the situation.)After an anxious conversation with my previous dentist, my husband and I decided that perhaps the "big city" might provide us with more options for care. We found 5 Star Dental Group online and requested an appointment via the link on the page. I briefly described the situation, and hoped for a return call at some point.I got that call about 8:15 Monday morning, (Excellent response time!) and was scheduled for an appointment at 11:30 the same day. (Excellent attention to a very painful emergency problem.)We arrived to find a spotlessly clean, modern, friendly, and very professional office. The front office staff are sweet, and cheerful, yet professional and VERY competent. We were also able to complete all the required forms at home, and bring them with us, saving time at the office.I was in the dental chair almost immediately, and Dr. Tostado and his dental assistant had my broken all-on-four sanded down to a comfortable level within minutes. He determined that the previous lab used an acrylic for my permanent all-on-four, adding that this material is typically use for a temporary. (No wonder it kept breaking every six months!) We discussed what could be done going forward. After x-rays, he developed a treatment plan which will require a complete replacement of my all-on-four. (Interestingly, the x-rays revealed that the positioning and angle on one of my implants, coupled with the length of the all-on-four on that side, and the materials used to manufacture it create a perfect failure storm.)Dr. Tostado identified the problems, and offered at least two options for a solution.Heretofore, my life has been a constant merry-go-round of breakage and replacement every six months.I feel blessed to be in Dr. Tostado's care and look forward to a long association with the practice for my continued regular dental care. My husband was so impressed, that he set up an appointment for his routine cleaning and care as well.This is a rare practice that excels at making you feel like one of the family. You can look around but you won’t find a better practice for all your dental needs. Too bad I can only give them 5 Stars!"
"Awesome as always! I've been with this office about 50 years."
"This has got to be the best Dentist Office I have ever been to. The staff is awesome and Dr Tostado is a Tooth Artist in my opinion. He did years of extra schooling beyond a traditional dentistry education to be able to qualify for cosmetic dentistry. He also has his own lab where he creates the art he puts in your mouth. I call it his "Tooth Studio". They have a wealth of knowledge, experience, and compassion. The only reason I don't tell many people is because I'm selfish. I don't want them to get too crowded. I live on the opposite side of town from this office and it's well worth the travel. If you are looking for a good dental experience, this is the place. P.S. Please don't tell too many people. You'll screw up my appointment scheduling."
"Excellent service for its quality and warmth. 100% availability. I always feel confident because of the kindness and their great professional job"
"Excelente servicio por su calidad y calidez. 100% de disponibilidad. I always feel confident because of the kindness and their great professional job"
"Always a great experience at 5 Star Dental Group and Dr. Tostado. Staff is the friendliest ever. I think I've been a patient here for 20 years and they feel like family! I highly recommend them for any dental work that you have to have done. Everyone is gentle and uses the highest/latest technology. Thank you!"
"Dr Gilbert and his staff provide the very best dental care I have EVER experienced. I have had dental care consistently since I was a child, and seventy years later I am constantly amazed at their state of the art technology and their vested interest in providing such a high level of dental care. I am happy to drive 3 hours round trip each time to partner with them to maintain my healthy teeth and gums. Thank you, Dr Gilbert!"
"best dental office in the city. Efficient and well run. We love you guys. They are so good I drive 80 miles for all my dental work. May 2024 update: As always first class operation, wish more business operated like 5 star."
"Great Patient service. From the moment you walk in, your treated like a celebrity. Great people, highly recommend them."
"Outstanding equipment but best is attention of staff. From reception to doctors coulfnt ask for more."
"It was efficient and professional. Great experience and caring about my pain level.ThanksPat Hawk"
"Extremely professional and knowledgeable. The staff is amazing and so is the doctor!"
"Very professional and kind staff."
"I can’t recommend Five Star Dental enough! From the moment you walk in, you’re greeted with warmth and professionalism by an incredible team that truly lives up to their name. Dr. Tostado and Dr. Acuña are outstanding—highly skilled, patient, and thorough in their approach. They genuinely care about their patients, ensuring that every procedure is explained clearly and performed with the utmost precision and expertise. The entire team, including Karen, Jeanette, MaryJo, and Kathy, is simply exceptional. Their kindness, attentiveness, and dedication make every visit a pleasant experience. They go above and beyond to provide excellent care, answer any questions, and make sure you feel comfortable and at ease. What sets Five Star Dental apart is not just their expertise but their commitment to accessibility and patient satisfaction. You can reach them anytime, and they are always willing to help. They handle everything with professionalism and compassion. If you're looking for a dental team that truly works miracles, Five Star Dental is the place to go. They are the definition of five-star service, and I wouldn’t trust my smile to anyone else!"
"Excellent care. Clean facilities. Friendly, respectful, and efficient staff."
"The name of this dental practice is no accident. They are FIVE STARS!!! My story is a long one, but the short version is that following a very recent move from East Texas to San Antonio, I broke a chunk off of my all-on-four on a Sunday afternoon, creating an extremely sharp edge. (This isn't the first time this happened with this appliance, and my former dentist was just as frustrated as I at the situation.) After an anxious conversation with my previous dentist, my husband and I decided that perhaps the "big city" might provide us with more options for care. We found 5 Star Dental Group online and requested an appointment via the link on the page. I briefly described the situation, and hoped for a return call at some point. I got that call about 8:15 Monday morning, (Excellent response time!) and was scheduled for an appointment at 11:30 the same day. (Excellent attention to a very painful emergency problem.) We arrived to find a spotlessly clean, modern, friendly, and very professional office. The front office staff are sweet, and cheerful, yet professional and VERY competent. We were also able to complete all the required forms at home, and bring them with us, saving time at the office. I was in the dental chair almost immediately, and Dr. Tostado and his dental assistant had my broken all-on-four sanded down to a comfortable level within minutes. He determined that the previous lab used an acrylic for my permanent all-on-four, adding that this material is typically use for a temporary. (No wonder it kept breaking every six months!) We discussed what could be done going forward. After x-rays, he developed a treatment plan which will require a complete replacement of my all-on-four. (Interestingly, the x-rays revealed that the positioning and angle on one of my implants, coupled with the length of the all-on-four on that side, and the materials used to manufacture it create a perfect failure storm.) Dr. Tostado identified the problems, and offered at least two options for a solution.Heretofore, my life has been a constant merry-go-round of breakage and replacement every six months. I feel blessed to be in Dr. Tostado's care and look forward to a long association with the practice for my continued regular dental care. My husband was so impressed, that he set up an appointment for his routine cleaning and care as well. This is a rare practice that excels at making you feel like one of the family. You can look around but you won’t find a better practice for all your dental needs. Too bad I can only give them 5 Stars!"
"Kris and I have been 5 Star patients for many years with Vicki and Karen, both most kind and most professional dental hygienists! Dr. Tostado has also done great work on both of us, very happy. The office itself, run by Mary Jo, is a smooth operation from appointment to payment. Everyone just treats you like you’re their #1 patient! Thank you!"
"Always an awesome experience! The Five Star Dental Team makes their patients feel comfortable from start to finish. They truly are the very best!!"
"This has got to be the best Dentist Office I have ever been to. The staff is awesome and Dr Tostado is a Tooth Artist in my opinion. He did years of extra schooling beyond a traditional dentistry education to be able to qualify for cosmetic dentistry. He also has his own lab where he creates the art he puts in your mouth. I call it his "Tooth Studio".They have a wealth of knowledge, experience, and compassion.The only reason I don't tell many people is because I'm selfish. I don't want them to get too crowded.I live on the opposite side of town from this office and it's well worth the travel.If you are looking for a good dental experience, this is the place.P.S. Please don't tell too many people.You'll screw up my appointment scheduling."
"It was efficient and professional. Great experience and caring about my pain level.Thanks Dave Hawk"
"I have been going to 5 Star Dental Group for 10 years. During this time I moved quite a distance away, but I make the drive because they are superior to any other dental group that I have visited."
"All of my visits are always awesome, considering I’m having teeth work.I love the staff and Dr Tostado.Very friendly and pleasant and make me feel extremely comfortable when having my teeth worked on!"
"best dental office in the city. Efficient and well run. We love you guys. They are so good I drive 80 miles for all my dental work. May 2024 update: As always first class operation, wish more business operated like 5 star."
"best dental office in the city. Efficient and well run. We love you guys. They are so good I drive 80 miles for all my dental work.May 2024 update: As always first class operation, wish more business operated like 5 star."
"Always a good experience at 5 Star Dental Group. My appointment starts on time and I never have to wait. Very professional yet friendly staff. Highly recommend"
"The dental professionals in this office are very competent and very friendly."
"A cap fell off my molar about 20 minutes before 5 Star closing time. I raced to their office, and Dr's Acuna and Tostado stayed late to replace the cap for me. The doctors and the entire staff are professional and personable. I wouldn't go anywhere else!"
"A cap fell off my molar about 20 minutes before 5 Star closing time. I raced to their office, and Dr's Acuna and Tostado stayed late to replace the cap for me. The doctors and the entire staff are professional and personable. I wouldn't go anywhere else!"
"Got in for an appointment in two days. Communication about prices, and options were made avail to me in writing. Everything was discussed and agreed upon before any treatment was given. During the time I was there, someone was checking on me during periods of waiting for the next procedure. The porcelain tooth was ready on site, in no time, and the Doctor and his technician were proficient, accurate, professional and super interested in ME as a person who had chosen to spend my time and money in their office.. It's so hard to find customer.service these days! Thankyou 5 Star, for an excellent experience!"
"The most amazing experience I’ve ever had at a “Dr’s” office. The staff is so welcoming, almost as if you were a family member . Dr. Tostado is delivering first class service, with great hospitality, and a wealth of knowledge in his trade.definitely recommend his practice!"
"Excellent Team - Dr. Tostado and his entire staff are fantastic! I love how friendly and attentive they are to our needs. Absolutely the very best you will find- try anywhere else after here and you will soon realize there is no better dentist anywhere!"
"Dr. Gilberto is exactly what you need when you need your front crowns replaced at 2 different times! He is truly amazing and a perfectionist! Excellent work and such a friendly dentist! So glad I found him!"
"Very good visit 2 days ago. Needed 2 fillings with complicated geometry. I have been coming to this office for a couple of decades and don't plan to change - the staff are very friendly and helpful, and I expected no problems. In fact, the procedure was as painless and successful as anyone could wish. Enjoying granola, hot coffee, and cold orange juice for breakfast today! "
"I don't know where to start ... this group of talented individuals really go the extra mile to ensure customer satisfaction. I had two temporary crowns completed as an emergency and I can't wait to see what my permanent crowns will look like. Dr Gilbert is knowledgeable and was very informative when providing options for resolving my dental issues. They really are 5 Star Dental service."