Patient Reviews
Patient Reviews
Experience a new level of care at 5 Star Dental Group where each procedure is customized to meet your unique needs and deliver outstanding results. Our dedicated team, serving the San Antonio, TX area, is highly skilled in addressing a wide range of dental needs and goals. Over the years, we have been honored by the kind words and recommendations from patients who have experienced our exceptional care. We welcome you to explore our collection of testimonials, and we look forward to helping you achieve the results you're looking for.
"Great people! Great Service!"
"The best! 100% recommend"
"Always the best professional care!"
"Efficient and friendly staff. Very helpful, knowledgeable."
"Excellent care. Clean facilities. Friendly, respectful, and efficient staff."
"I love everybody at this office. They’re very welcoming, I get top-notch care and I really believe everybody’s after a common goal which is the best interest of the patient."
"I had a fantastic experience at 5 Star Dental! The staff is incredibly friendly and welcoming. Dental hygienist Vickie was thorough and gentle, making the cleaning process a breeze. Dr. Karina Acuna provided exceptional care, taking the time to explain everything and making sure I was comfortable throughout. I highly recommend this clinic for anyone looking for top-notch dental care. Thank you, 5 Star Dental team!"
"The name of this dental practice is no accident. They are FIVE STARS!!! My story is a long one, but the short version is that following a very recent move from East Texas to San Antonio, I broke a chunk off of my all-on-four on a Sunday afternoon, creating an extremely sharp edge. (This isn't the first time this happened with this appliance, and my former dentist was just as frustrated as I at the situation.) After an anxious conversation with my previous dentist, my husband and I decided that perhaps the "big city" might provide us with more options for care. We found 5 Star Dental Group online and requested an appointment via the link on the page. I briefly described the situation, and hoped for a return call at some point. I got that call about 8:15 Monday morning, (Excellent response time!) and was scheduled for an appointment at 11:30 the same day. (Excellent attention to a very painful emergency problem.) We arrived to find a spotlessly clean, modern, friendly, and very professional office. The front office staff are sweet, and cheerful, yet professional and VERY competent. We were also able to complete all the required forms at home, and bring them with us, saving time at the office. I was in the dental chair almost immediately, and Dr. Tostado and his dental assistant had my broken all-on-four sanded down to a comfortable level within minutes. He determined that the previous lab used an acrylic for my permanent all-on-four, adding that this material is typically use for a temporary. (No wonder it kept breaking every six months!) We discussed what could be done going forward. After x-rays, he developed a treatment plan which will require a complete replacement of my all-on-four. (Interestingly, the x-rays revealed that the positioning and angle on one of my implants, coupled with the length of the all-on-four on that side, and the materials used to manufacture it create a perfect failure storm.) Dr. Tostado identified the problems, and offered at least two options for a solution.Heretofore, my life has been a constant merry-go-round of breakage and replacement every six months. I feel blessed to be in Dr. Tostado's care and look forward to a long association with the practice for my continued regular dental care. My husband was so impressed, that he set up an appointment for his routine cleaning and care as well. This is a rare practice that excels at making you feel like one of the family. You can look around but you won’t find a better practice for all your dental needs. Too bad I can only give them 5 Stars!"
"Everyone is personable and professional! 5-Star service all the way❤️"
"Great staff . Friendly helpful plus in and out in less than 1 hour."
"I’m the worst when it comes to the dentist!!! This was the best experience ever!! Karen was fantastic cleaning my teeth “old school” because my teeth are so sensitive! Dr. Acuna and Dr. Tostasdo were both very informative and super nurturing. Highly recommend!!"
"It was efficient and professional. Great experience and caring about my pain level.Thanks Pat Hawk"
"Kris and I have been 5 Star patients for many years with Vicki and Karen, both most kind and most professional dental hygienists! Dr. Tostado has also done great work on both of us, very happy. The office itself, run by Mary Jo, is a smooth operation from appointment to payment. Everyone just treats you like you’re their #1 patient! Thank you!"
"Been going here for years. Always a great experience; staff is courteous and professional. Never any complaints. Update October 2024: Another six month schedule cleaning. Vicky reviewed my file, conducted my exam and cleaning after providing an updated panoramic x-Ray. She is wonderful, kind, and very thorough. The entire team there is just great. See you again in six months! Thank you"
"Great service. Made an unscheduled visit for an issue and was seen the same afternoon. Many thanks"
"Always an awesome experience! The Five Star Dental Team makes their patients feel comfortable from start to finish. They truly are the very best!!"
"Excellent experience. Very friendly staff. Always on time. Always professional. I have been going to 5 Star Dental Group for a very long time. My husband and I have never had a bad experience. We know we are getting the best care from 5 Star Dental Group."
"Mary Jo and Karen were extremely pleasant and helpful!"
"Great service and explained thing effortlessly, Ms. Mary Jo was the star 🌟"
"Very professional, knowledgeable, up to the minute (2024 medicine), and ethical! What is not to love? Amazing attention to your health care and caring attention to detail too!"
"Excellent service for its quality and warmth. 100% availability. I always feel confident because of the kindness and their great professional job"
"Love everyone at 5 Star Dental."
"It was efficient and professional. Great experience and caring about my pain level.Thanks Dave Hawk"
"On time and professional!"
"This has got to be the best Dentist Office I have ever been to. The staff is awesome and Dr Tostado is a Tooth Artist in my opinion. He did years of extra schooling beyond a traditional dentistry education to be able to qualify for cosmetic dentistry. He also has his own lab where he creates the art he puts in your mouth. I call it his "Tooth Studio". They have a wealth of knowledge, experience, and compassion. The only reason I don't tell many people is because I'm selfish. I don't want them to get too crowded. I live on the opposite side of town from this office and it's well worth the travel. If you are looking for a good dental experience, this is the place. P.S. Please don't tell too many people. You'll screw up my appointment scheduling."
"Excellent staff and Drs Highly recommend!"
"Super folks! Will now be seeing them for my dental needs!!"
"Awesome as always! I've been with this office about 50 years."
"I have been going to 5 Star Dental Group for 10 years. During this time I moved quite a distance away, but I make the drive because they are superior to any other dental group that I have visited."
"Staff and Dr, were very informative, gracious and inviting."
"Great staff . Friendly and helpful"
"I had the best experience, from the office personnel to Dr. Tostado and the Hygienist, Karen! Karen was fantastic, she did the best cleaning on my teeth, than I could ask for. She made me feel so comfortable! Dr Tostado was kind and gentle with explaining everything about what was going on with my teeth. I’ll have to say I was a bit nervous, since it was my first visit, but all the staff made me feel welcomed. I was so impressed with the professionalism and caring attitude. I would recommend them to anyone! Mary Ann"
"Very pleased with Vicki’s attention to detail and care for my teeth. She explained each procedure as we went along."
"Highest level of professionalism! Friendly, knowledgeable, an excellent experience."
"All of my visits are always awesome, considering I’m having teeth work. I love the staff and Dr Tostado. Very friendly and pleasant and make me feel extremely comfortable when having my teeth worked on!"
"Here we are in 2024 and I’m still going to the best dental care group I have ever known. And,I will forever have Mary Jo and Karen to thank. Those two women are incredible human beings that brighten my day every time I see them. And now, these two have trusted me enough to introduce me to Dr. Acuna. Why this trio of “Fun People” put up with me is beyond comprehension….but they do and they make going to the dentist incredibly entertaining….not to mention I always learn something from them each time I see them. I have been going to 5 Star Dentral (formerly Carlson Dental) for several years. My history with dentists has not been good and as a result, I’ve always been very nervous when I have to see one. 5 Star Dental, on the other hand has become more than just a reliable source for dental care. MaryJo, Karen, and now….Dr. Acuna…have become like extended family for me. Their “energy” and expertise is an excellent combination for this patient and I will forever be grateful that I know them not only as professionals,, but as friends, too!"
"Excellent. Very courteous and professional."
"I went to get gum treatment and my smile is 100% difference. Like the ones you see on TV different. I wouldn’t go anywhere else!"
"They are friendly, efficient and very competent."
"Always a great experience at 5 Star Dental Group and Dr. Tostado. Staff is the friendliest ever. I think I've been a patient here for 20 years and they feel like family! I highly recommend them for any dental work that you have to have done. Everyone is gentle and uses the highest/latest technology. Thank you!"
"Dr. Tostado's kindness and patience impressed me greatly. He was thoughtful and thorough in his examination and recommendations. His staff are attentive and very professional. It was such a comfort to be put at ease under the stressful circumstances that brought me to them. I would highly recommend Dr. Tostado"
"Vicki is the best dental hygienist ever! We love Dr. Tostada and his staff, including Mary Jo and Karen!"
"Dr Gilbert and his staff provide the very best dental care I have EVER experienced. I have had dental care consistently since I was a child, and seventy years later I am constantly amazed at their state of the art technology and their vested interest in providing such a high level of dental care. I am happy to drive 3 hours round trip each time to partner with them to maintain my healthy teeth and gums. Thank you, Dr Gilbert!"
"best dental office in the city. Efficient and well run. We love you guys. They are so good I drive 80 miles for all my dental work. May 2024 update: As always first class operation, wish more business operated like 5 star."
"I was seen right at my appointment time. Karen was fantastic as usual. The time spent was actually enjoyable at Five Star Dental."
"best dental office in the city. Efficient and well run. We love you guys. They are so good I drive 80 miles for all my dental work. May 2024 update: As always first class operation, wish more business operated like 5 star."
"I have been a patient at 5 Star Dental for many years. Their care for patients outstanding. With the great care I get from my hygienist, Karen, I have not had any significant dental problems in years. I highly recommend using 5 Star Dental."
"Everyone was professional."
"As always, like visiting with old friends! Prompt, efficient care and very thorough exam with detailed explanations of all that’s happening with my teeth. Excellent dental care!"
"Always a good experience at 5 Star Dental Group. My appointment starts on time and I never have to wait. Very professional yet friendly staff. Highly recommend"
"The dental professionals in this office are very competent and very friendly."
"A cap fell off my molar about 20 minutes before 5 Star closing time. I raced to their office, and Dr's Acuna and Tostado stayed late to replace the cap for me. The doctors and the entire staff are professional and personable. I wouldn't go anywhere else!"
"Got in for an appointment in two days. Communication about prices, and options were made avail to me in writing. Everything was discussed and agreed upon before any treatment was given. During the time I was there, someone was checking on me during periods of waiting for the next procedure. The porcelain tooth was ready on site, in no time, and the Doctor and his technician were proficient, accurate, professional and super interested in ME as a person who had chosen to spend my time and money in their office.. It's so hard to find customer.service these days! Thankyou 5 Star, for an excellent experience!"
"The best dental group ever! Have been receiving dental care from Five Star Dental for approximately 30 years. Always excellent service and care. Wouldn’t consider going anywhere else."