Patient Reviews
Patient Reviews
Experience a new level of care at 5 Star Dental Group where each procedure is customized to meet your unique needs and deliver outstanding results. Our dedicated team, serving the San Antonio, TX area, is highly skilled in addressing a wide range of dental needs and goals. Over the years, we have been honored by the kind words and recommendations from patients who have experienced our exceptional care. We welcome you to explore our collection of testimonials, and we look forward to helping you achieve the results you're looking for.
"The best! 100% recommend"
"My husband and I have been going here for about 25 years. They are always friendly, on time and professional, from Mary Jo at the front desk to every single staff member. Dr Tostado is wonderful, knowledgeable with extreme attention to detail. He communicates every aspect of your care. He makes us feel comfortable Dr. Acuna gave me my numbing medicine on my last visit and I didn’t feel any discomfort during its administration and afterwards. She was excellent and was so gentle. They are upfront with all aspects of your care, very ethical and we have never been disappointed. The office is beautiful too, very calm and very clean. I would recommend this practice all the time."
"We love going to the 5 Star Dental group! The people that work there are like family, we’ve been going there for over 38 years and will continue! They are very honest and will only do what is needed! And I have the best smile ever because of them! Dr Tostado is the best and has the reputation of no pain shots!! 😊you will never regret going there!"
"Excellent quality, service, and staff. On time and treat the patient like a part of their family! I wouldn’t use any other dentist even though there is a myriad of providers much closer to my home. I trust their knowledge and have always had an excellent and enduring outcome regardless of the procedure performed."
"I am very thankful for the team at 5 star! I went to a “prestige” dental office and I had a feeling they did not put in my filling right. A couple of weeks go by, I flossed and it instantly popped out. I went to five star dental and they were able to access it! Dr. Tostado took his time and made sure to do it right. I’m grateful they take it seriously. Worth every penny!"
"Awesome staff , very welcoming and friendly.I have trusted 5 star with my family's dental health for over 15 years."
"P H E N O M E N A L! This office group was/is extraordinary! I’m just amazed how wonderful, communicative, and hospitable they were for my appointment. They exceeded my standards/expectations. They are everything I would want from a doctors office. I wish more offices were like this one. They topped it off when they provided a WARM TOWEL to wipe my face after a cleaning. WOW 🤩 Truly exceptional! Thank you so much for your wonderful wonderful humanitarian service! Your office is a GEM 💎"
"I have been seeing 5 Star Dental Group for over 20 years. I have gotten to know & trust everyone & I won’t go to any other dental group. They make me feel like family. 🥰"
"Dr. Acuna was very nice and explained very well my problem. The people at the clinic were also very nice and helpful! My second visit was great too. The staff is kind and responsive to your wishes."
"I have been a patient of this practice since the early to mid 1980's. My job transferred me to Dallas in 1994; but, I continue to drive back to San Antonio for my dental appointments. I just had my teeth cleaned yesterday, by Vicki, the dental hygenist, who has cleaned them since I started going to this dental practice. Dr. Acuna did my annual exam. Both were very professional and thorough. Mary Jo is the office receptionist and is super nice. You can NOT go wrong by using the services of this dental practice."
"I love this place! Very courteous and professional. I've been coming here maybe 6 yrs now for my dental care. Highly recommend Vicki!"
"Always a good experience at 5 Star Dental Group. My appointment starts on time and I never have to wait. Very professional yet friendly staff. Highly recommend"
"Dr Tostado is so kind and so interested in you and gives you so much of his time. So glad my friends recommended him ! The whole team is amazing! My hygienist , Karen is so sweet and makes teeth cleaning a breeze!!"
"I had a fantastic experience at 5 Star Dental! The staff is incredibly friendly and welcoming. Dental hygienist Vickie was thorough and gentle, making the cleaning process a breeze. Dr. Karina Acuna provided exceptional care, taking the time to explain everything and making sure I was comfortable throughout. I highly recommend this clinic for anyone looking for top-notch dental care. Thank you, 5 Star Dental team!"
"The name of this dental practice is no accident. They are FIVE STARS!!!My story is a long one, but the short version is that following a very recent move from East Texas to San Antonio, I broke a chunk off of my all-on-four on a Sunday afternoon, creating an extremely sharp edge. (This isn't the first time this happened with this appliance, and my former dentist was just as frustrated as I at the situation.)After an anxious conversation with my previous dentist, my husband and I decided that perhaps the "big city" might provide us with more options for care. We found 5 Star Dental Group online and requested an appointment via the link on the page. I briefly described the situation, and hoped for a return call at some point.I got that call about 8:15 Monday morning, (Excellent response time!) and was scheduled for an appointment at 11:30 the same day. (Excellent attention to a very painful emergency problem.)We arrived to find a spotlessly clean, modern, friendly, and very professional office. The front office staff are sweet, and cheerful, yet professional and VERY competent. We were also able to complete all the required forms at home, and bring them with us, saving time at the office.I was in the dental chair almost immediately, and Dr. Tostado and his dental assistant had my broken all-on-four sanded down to a comfortable level within minutes. He determined that the previous lab used an acrylic for my permanent all-on-four, adding that this material is typically use for a temporary. (No wonder it kept breaking every six months!) We discussed what could be done going forward. After x-rays, he developed a treatment plan which will require a complete replacement of my all-on-four. (Interestingly, the x-rays revealed that the positioning and angle on one of my implants, coupled with the length of the all-on-four on that side, and the materials used to manufacture it create a perfect failure storm.)Dr. Tostado identified the problems, and offered at least two options for a solution.Heretofore, my life has been a constant merry-go-round of breakage and replacement every six months.I feel blessed to be in Dr. Tostado's care and look forward to a long association with the practice for my continued regular dental care. My husband was so impressed, that he set up an appointment for his routine cleaning and care as well.This is a rare practice that excels at making you feel like one of the family. You can look around but you won’t find a better practice for all your dental needs. Too bad I can only give them 5 Stars!"
"Very professional, knowledgeable, up to the minute (2024 medicine), and ethical! What is not to love? Amazing attention to your health care and caring attention to detail too!"
"Awesome as always! I've been with this office about 50 years."
"Excelente servicio por su calidad y calidez. 100% de disponibilidad. I always feel confident because of the kindness and their great professional job"
"I have been going to 5 Star Dental Group for 10 years. During this time I moved quite a distance away, but I make the drive because they are superior to any other dental group that I have visited."
"Here we are in 2024 and I’m still going to the best dental care group I have ever known. And,I will forever have Mary Jo and Karen to thank. Those two women are incredible human beings that brighten my day every time I see them. And now, these two have trusted me enough to introduce me to Dr. Acuna. Why this trio of “Fun People” put up with me is beyond comprehension….but they do and they make going to the dentist incredibly entertaining….not to mention I always learn something from them each time I see them. I have been going to 5 Star Dentral (formerly Carlson Dental) for several years. My history with dentists has not been good and as a result, I’ve always been very nervous when I have to see one. 5 Star Dental, on the other hand has become more than just a reliable source for dental care. MaryJo, Karen, and now….Dr. Acuna…have become like extended family for me. Their “energy” and expertise is an excellent combination for this patient and I will forever be grateful that I know them not only as professionals,, but as friends, too!"
"Always a great experience at 5 Star Dental Group and Dr. Tostado. Staff is the friendliest ever. I think I've been a patient here for 20 years and they feel like family! I highly recommend them for any dental work that you have to have done. Everyone is gentle and uses the highest/latest technology. Thank you!"
"Dr Gilbert and his staff provide the very best dental care I have EVER experienced. I have had dental care consistently since I was a child, and seventy years later I am constantly amazed at their state of the art technology and their vested interest in providing such a high level of dental care. I am happy to drive 3 hours round trip each time to partner with them to maintain my healthy teeth and gums. Thank you, Dr Gilbert!"
"I went to get gum treatment and my smile is 100% difference. Like the ones you see on TV different. I wouldn’t go anywhere else!"
"best dental office in the city. Efficient and well run. We love you guys. They are so good I drive 80 miles for all my dental work. May 2024 update: As always first class operation, wish more business operated like 5 star."
"Vicky is the best hygienist ! She takes care of me for many years and I couldn’t be in better shape. The whole office is exceptional. I wouldn’t go anywhere else."
"They are the best! You will not be dissatisfied. Been going here for almost twenty years."
"Great place. Friendly staff!"
"Great Patient service. From the moment you walk in, your treated like a celebrity. Great people, highly recommend them."
"5 Star Dental 🦷 is amazing! I would highly recommend this place to anyone! The building is very clean, the staff is super nice and professional, and they do a 5 star job! I got a deep cleaning done with 0 pain, it’s fun to go here multiple times knowing that you will be in great hands and around friendly people that care and make sure the process is perfection."
"Just the nicest office! They make the whole teeth cleaning experience relaxing, ig that can be a thing while sitting in a dental chair. Dr. Tostado is amazing and a perfectionist while being so sweet. Highly recommend!"
"Absolutely great place. I was nervous before coming in and the staff and office put me at ease. 5 star dental group is a very professional establishment!"
"In just one word , excellence."
"Awesome as always! I've been with this office about 50 years and always treated with kindness and respect. My hygenist is the best bar none and it would be difficult to find someone better than Dr Tostado."
"Vicky and the staff are awesome!"
"Very happy with the staff and both doctors.The staff walked me around the rooms and medical equipment.Both doctors were very professional and seem to care about my dental health .I loved the plan that was given to me with no hidden costs."
"Professionalism is second to none! Amazing people! Amazing dentist! Always there to address my needs. I travel a lot and they are always willing to work around my schedule…"
"Outstanding equipment but best is attention of staff. From reception to doctors coulfnt ask for more."
"Excellent service"
"5 Star Dental, Dr. Gilbert Tostado, and his amazing team deserve more than 5 stars. I couldn't be happier with the results of the final procedure yesterday to give me a more confident smile while maintaining the health of my gums and bones.With every visit I have appreciated their willingness and determination to do whatever possible to ensure I am 100% satisfied and happy with the outcome. This is where you want to go for the best dental care you can receive in a welcoming environment. Dr Gilbert is kind, caring and extremely competent. What more could you ask?"
"It was efficient and professional. Great experience and caring about my pain level.ThanksPat Hawk"
"Extremely professional and knowledgeable. The staff is amazing and so is the doctor!"
"Friendly and professional staff"
"Very professional and friendly, knowledgeable , very happy I found my new Dentist Office/Hygienist."
"Very professional and kind staff."
"Dr. Acuna was very nice and explained very well my problem. The people at the clinic were also very nice and helpful!"
"Dr. Acuna was very nice and explained very well my problem. The people at the clinic were also very nice and helpful!"
"Efficient and friendly staff. Very helpful, knowledgeable."
"Excellent care. Clean facilities. Friendly, respectful, and efficient staff."
"Excellent care. Clean facilities. Friendly, respectful, and efficient staff."
"I love everybody at this office. They’re very welcoming, I get top-notch care and I really believe everybody’s after a common goal which is the best interest of the patient."
"Great people! Great Service!"
"Great people! Great Service!"
"Always the best professional care!"
"The name of this dental practice is no accident. They are FIVE STARS!!! My story is a long one, but the short version is that following a very recent move from East Texas to San Antonio, I broke a chunk off of my all-on-four on a Sunday afternoon, creating an extremely sharp edge. (This isn't the first time this happened with this appliance, and my former dentist was just as frustrated as I at the situation.) After an anxious conversation with my previous dentist, my husband and I decided that perhaps the "big city" might provide us with more options for care. We found 5 Star Dental Group online and requested an appointment via the link on the page. I briefly described the situation, and hoped for a return call at some point. I got that call about 8:15 Monday morning, (Excellent response time!) and was scheduled for an appointment at 11:30 the same day. (Excellent attention to a very painful emergency problem.) We arrived to find a spotlessly clean, modern, friendly, and very professional office. The front office staff are sweet, and cheerful, yet professional and VERY competent. We were also able to complete all the required forms at home, and bring them with us, saving time at the office. I was in the dental chair almost immediately, and Dr. Tostado and his dental assistant had my broken all-on-four sanded down to a comfortable level within minutes. He determined that the previous lab used an acrylic for my permanent all-on-four, adding that this material is typically use for a temporary. (No wonder it kept breaking every six months!) We discussed what could be done going forward. After x-rays, he developed a treatment plan which will require a complete replacement of my all-on-four. (Interestingly, the x-rays revealed that the positioning and angle on one of my implants, coupled with the length of the all-on-four on that side, and the materials used to manufacture it create a perfect failure storm.) Dr. Tostado identified the problems, and offered at least two options for a solution.Heretofore, my life has been a constant merry-go-round of breakage and replacement every six months. I feel blessed to be in Dr. Tostado's care and look forward to a long association with the practice for my continued regular dental care. My husband was so impressed, that he set up an appointment for his routine cleaning and care as well. This is a rare practice that excels at making you feel like one of the family. You can look around but you won’t find a better practice for all your dental needs. Too bad I can only give them 5 Stars!"
"Great staff . Friendly helpful plus in and out in less than 1 hour."
"I’m the worst when it comes to the dentist!!! This was the best experience ever!! Karen was fantastic cleaning my teeth “old school” because my teeth are so sensitive! Dr. Acuna and Dr. Tostasdo were both very informative and super nurturing. Highly recommend!!"
"I’ve been going here for over 25 years! Doctor and staff are 5star!"
"It was efficient and professional. Great experience and caring about my pain level.Thanks Pat Hawk"
"Kris and I have been 5 Star patients for many years with Vicki and Karen, both most kind and most professional dental hygienists! Dr. Tostado has also done great work on both of us, very happy. The office itself, run by Mary Jo, is a smooth operation from appointment to payment. Everyone just treats you like you’re their #1 patient! Thank you!"
"Been going here for years. Always a great experience; staff is courteous and professional. Never any complaints. Update October 2024: Another six month schedule cleaning. Vicky reviewed my file, conducted my exam and cleaning after providing an updated panoramic x-Ray. She is wonderful, kind, and very thorough. The entire team there is just great. See you again in six months! Thank you"
"Kris and I have been 5 Star patients for many years with Vicki and Karen, both most kind and most professional dental hygienists! Dr. Tostado has also done great work on both of us, very happy. The office itself, run by Mary Jo, is a smooth operation from appointment to payment. Everyone just treats you like you’re their #1 patient! Thank you!"
"Been going here for years. Always a great experience; staff is courteous and professional. Never any complaints.Update October 2024: Another six month schedule cleaning. Vicky reviewed my file, conducted my exam and cleaning after providing an updated panoramic x-Ray. She is wonderful, kind, and very thorough. The entire team there is just great. See you again in six months! Thank you"
"Great service and explained thing effortlessly, Ms. Mary Jo was the star 🌟"
"Always an awesome experience! The Five Star Dental Team makes their patients feel comfortable from start to finish. They truly are the very best!!"
"Always an awesome experience! The Five Star Dental Team makes their patients feel comfortable from start to finish. They truly are the very best!!"
"Great service and explained thing effortlessly, Ms. Mary Jo was the star 🌟"
"Super folks! Will now be seeing them for my dental needs!!"
"Excellent staff and Drs Highly recommend!"
"This has got to be the best Dentist Office I have ever been to. The staff is awesome and Dr Tostado is a Tooth Artist in my opinion. He did years of extra schooling beyond a traditional dentistry education to be able to qualify for cosmetic dentistry. He also has his own lab where he creates the art he puts in your mouth. I call it his "Tooth Studio".They have a wealth of knowledge, experience, and compassion.The only reason I don't tell many people is because I'm selfish. I don't want them to get too crowded.I live on the opposite side of town from this office and it's well worth the travel.If you are looking for a good dental experience, this is the place.P.S. Please don't tell too many people.You'll screw up my appointment scheduling."
"On time and professional!"
"I had the best experience, from the office personnel to Dr. Tostado and the Hygienist, Karen! Karen was fantastic, she did the best cleaning on my teeth, than I could ask for. She made me feel so comfortable! Dr Tostado was kind and gentle with explaining everything about what was going on with my teeth. I’ll have to say I was a bit nervous, since it was my first visit, but all the staff made me feel welcomed. I was so impressed with the professionalism and caring attitude. I would recommend them to anyone! Mary Ann"
"Great staff . Friendly and helpful"
"I had the best experience, from the office personnel to Dr. Tostado and the Hygienist, Karen! Karen was fantastic, she did the best cleaning on my teeth, than I could ask for. She made me feel so comfortable! Dr Tostado was kind and gentle with explaining everything about what was going on with my teeth. I’ll have to say I was a bit nervous, since it was my first visit, but all the staff made me feel welcomed. I was so impressed with the professionalism and caring attitude. I would recommend them to anyone! Mary Ann"
"Here we are in 2024 and I’m still going to the best dental care group I have ever known. And,I will forever have Mary Jo and Karen to thank. Those two women are incredible human beings that brighten my day every time I see them.And now, these two have trusted me enough to introduce me to Dr. Acuna. Why this trio of “Fun People” put up with me is beyond comprehension….but they do and they make going to the dentist incredibly entertaining….not to mention I always learn something from them each time I see them.I have been going to 5 Star Dentral (formerly Carlson Dental) for several years. My history with dentists has not been good and as a result, I’ve always been very nervous when I have to see one.5 Star Dental, on the other hand has become more than just a reliable source for dental care. MaryJo, Karen, and now….Dr. Acuna…have become like extended family for me.Their “energy” and expertise is an excellent combination for this patient and I will forever be grateful that I know them not only as professionals,, but as friends, too!"
"I have been going to 5 Star Dental Group for 10 years. During this time I moved quite a distance away, but I make the drive because they are superior to any other dental group that I have visited."
"All of my visits are always awesome, considering I’m having teeth work.I love the staff and Dr Tostado.Very friendly and pleasant and make me feel extremely comfortable when having my teeth worked on!"
"Vicki is the best dental hygienist ever! We love Dr. Tostada and his staff, including Mary Jo and Karen!"
"Always a great experience at 5 Star Dental Group and Dr. Tostado. Staff is the friendliest ever. I think I've been a patient here for 20 years and they feel like family! I highly recommend them for any dental work that you have to have done. Everyone is gentle and uses the highest/latest technology. Thank you!"
"Dr. Tostado's kindness and patience impressed me greatly. He was thoughtful and thorough in his examination and recommendations. His staff are attentive and very professional. It was such a comfort to be put at ease under the stressful circumstances that brought me to them. I would highly recommend Dr. Tostado"
"They are friendly, efficient and very competent."
"Vicki is the best dental hygienist ever! We love Dr. Tostada and his staff, including Mary Jo and Karen!"
"I was seen right at my appointment time. Karen was fantastic as usual. The time spent was actually enjoyable at Five Star Dental."
"I have been a patient at 5 Star Dental for many years. Their care for patients outstanding. With the great care I get from my hygienist, Karen, I have not had any significant dental problems in years. I highly recommend using 5 Star Dental."
"best dental office in the city. Efficient and well run. We love you guys. They are so good I drive 80 miles for all my dental work. May 2024 update: As always first class operation, wish more business operated like 5 star."
"Everyone was professional."
"As always, like visiting with old friends! Prompt, efficient care and very thorough exam with detailed explanations of all that’s happening with my teeth. Excellent dental care!"
"best dental office in the city. Efficient and well run. We love you guys. They are so good I drive 80 miles for all my dental work.May 2024 update: As always first class operation, wish more business operated like 5 star."
"As always, like visiting with old friends! Prompt, efficient care and very thorough exam with detailed explanations of all that’s happening with my teeth. Excellent dental care!"
"Always a good experience at 5 Star Dental Group. My appointment starts on time and I never have to wait. Very professional yet friendly staff. Highly recommend"
"The dental professionals in this office are very competent and very friendly."
"Very good visit and everything was on time. Staff was very professional"
"Excellent dental care at 5 Star! Dentists and Staff are all efficient, friendly, and professional."
"Dr Tostado and Dr Acuna are the dentists of dentists! As a practicing provider I have complete trust in these docs and their team for my own dental needs. Your experience will be nothing short of 5 stars. Karen cleaned my teeth and did an excellent job. The whole staff is welcoming, the practice is state of the art, and they offer a wide variety of dental treatment from common to advanced."
"A cap fell off my molar about 20 minutes before 5 Star closing time. I raced to their office, and Dr's Acuna and Tostado stayed late to replace the cap for me. The doctors and the entire staff are professional and personable. I wouldn't go anywhere else!"
"Always 5 stars...from Mary Joe welcoming you in, Karen cleaning so well and Dr. Acuna making sure all is well and pointing out possible problem areas. Then walking out with a yummy cookie to go!"
"Got in for an appointment in two days. Communication about prices, and options were made avail to me in writing. Everything was discussed and agreed upon before any treatment was given. During the time I was there, someone was checking on me during periods of waiting for the next procedure. The porcelain tooth was ready on site, in no time, and the Doctor and his technician were proficient, accurate, professional and super interested in ME as a person who had chosen to spend my time and money in their office.. It's so hard to find customer.service these days! Thankyou 5 Star, for an excellent experience!"
"Always 5 stars...from Mary Joe welcoming you in, Karen cleaning so well and Dr. Acuna making sure all is well and pointing out possible problem areas. Then walking out with a yummy cookie to go!"
"Best dentist in the world staff all excellent there is none better than this group in Dental care! You’re lucky if you choose them as your dentist! God bless Dan kruse patient"
"My dental hygienist did a thorough cleaning. My teeth feel great."
"My dental hygienist did a thorough cleaning. My teeth feel great."
"Clean and professional dental office. Everyone is so kind, friendly and understanding. Thank you for a great visit!"
"Perfect in every possible way!! The place is neat and clean(and that's coming from a cleaning lady!). The staff is outstanding! They greet me, they include me in my dental plan, and make sure I understand what's up. Karen is especially AMAZING!! She's kind, gentle, and detail oriented. I always get a ton of compliments on my smile after I get my teeth cleaned by her!! I definitely recommend this dental office for your oral care!! Thank you 5 🌟 Dental Group!!!"
"Vicky is cleaning my teeth for 4 years and she does outstanding job. She is the reason I will never switch to other dentist as long as she is there. I drive 2 hours one way to my appointments and will continue , because no one is better than Vicky."
"Lovely visit! I’m always super nervous about going to the dentist but the entire office was calm and pleasant. The dentist was thorough, helpful, and explained everything really well. There was no sense of rush from anyone in the office which helps create a calm space. The dentist’s willingness to work with my orthodontist is really helpful and makes it feel like everyone will work together as a team to help my teeth be the best they can. Definitely recommend! Addition 3/24/23: Still amazing! When the dentist gets on the phone with your orthodontist to hash out a treatment plan while you are there getting your cleaning, it means SO much!"
"I love this dentist. So gentle. They take time to explain every single part of each procedure and cleaning to you. One of the best dentists I’ve ever been to and I’ve been to a lot, so that’s saying a lot. 🙂🙂🙂"
"It felt like a Dental Spa Day! I was impressed by the amount of time they spent with me , teaching me and also asking questions about what I would like."
"Lovely visit! I’m always super nervous about going to the dentist but the entire office was calm and pleasant. The dentist was thorough, helpful, and explained everything really well. There was no sense of rush from anyone in the office which helps create a calm space. The dentist’s willingness to work with my orthodontist is really helpful and makes it feel like everyone will work together as a team to help my teeth be the best they can. Definitely recommend!Addition 3/24/23:Still amazing! When the dentist gets on the phone with your orthodontist to hash out a treatment plan while you are there getting your cleaning, it means SO much!"
"The most amazing experience I’ve ever had at a “Dr’s” office. The staff is so welcoming, almost as if you were a family member . Dr. Tostado is delivering first class service, with great hospitality, and a wealth of knowledge in his trade.definitely recommend his practice!"